Testimonial
Meetings & Catering Testimonials
“Linda – Thanks for taking such exceptional care of the HRG Executive during their recent stay. We were all very impressed with your attention to detail and the service we received at the luncheon as well. Thanks again!”
– Dianne Hawkins, Executive Director, Comox Valley Chamber of Commerce
“On behalf of the National President, Mr. Brian Darling, CD, and the many directors and delegates who gathered for the Air Force Association of Canada’s annual general meeting in Courtenay, BC, recently, please accept this letter of thanks for a job well done.”
“Dana Nutland, Catering & Banquet Coordinator, deserves a medal (or at least one more duckie) for the aplomb and professionalism she demonstrated throughout our short stay at the Westerly Hotel. We could not have asked for a more responsive and proactive individual; we were in very good hands and we were most grateful for her flexibility, patience and understanding. Thank you, Dana for taking such great care.”
– Dean C. Black, CD, CAE,
– Air Force Association of Canada
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“I want to express my gratitude for always supplying a great room at the BEST WESTERN PLUS – The Westerly Hotel & Convention Centre during my visits to Courtenay. When I arrive, I consistently find the staff very friendly and accommodating.”
– Angela Greene, Elevate Retention
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“On behalf of the Technical and Research Committee on Reclamation, I would like to thank you, Dana Nutland, Corinne Berg, Chris Thomson and all staff of the Westerly Hotel for helping to make the 34th annual Mine Reclamation Symposium a success.”
– Carol Howell, Symposium Coordinator,
– Technical and Research Committee on Reclamation
“Just wanted to send a quick note to say 'Thank-you' to you and the staff for the wonderful experience that we all had yesterday at our Staff Christmas Party. I have heard numerous comments over the fantastic food and the staff there were very attentive and pleasant. We had a wonderful time and look forward to next year's party with you!”
– Darryl Burry, Lead Pastor, The Salvation Army
Sometimes it's hard to remember just exactly to whom one should be grateful when an event comes together perfectly, and without a single sour note or defect. The reception ballroom was transformed into an absolutely perfect and fantastic wedding reception facility. I'm so impressed with the outcomes that I forgot that the room and furniture came from you! LOL. On top of that the food service was spot on! and everyone complimented us on the quality of the food and beverage service as well. Your staff was almost invisible, except when someone needed something or it was time for something to be done.
Also, thank you for recommending the wedding planner - she made the wedding reception a thing of beauty and the wedding most magical. Everything from the flowers at the church, to the girls flowers, table decorations, wall treatment, ceiling lights, back drop. She was magical, and you recommended her to Taai. Thanks for that as well.
I can't imagine a better wedding reception from the point of view of the venue and the food service. Your team was superb. Thank them again from us.
– Donald and Katherine Wilson, Parents of the bride
As for comments regarding the wedding reception, Cheryl and I were very happy with absolutely everything. In addition, many of our guests made a point of complimenting your facility, food and service, especially the cooperative, positive attitude of the staff. All members of our family, and of the bridal party, who were involved in 'running' the reception, were impressed by how much your staff went out of their way to be cheerfully accommodating. I had dealings with a number of your people that evening and was similarly impressed. Even more to the point, there were no screw ups, things went exactly as planned as far as we could tell, and the bride and groom were very, very well pleased. I was particularly impressed with Dana, she was cheerful, professional and always available. I feel that her competence and presence during the event were instrumental in the success and quality of the reception. It is my request that you pass along the appreciation and thanks of Cheryl and I, my son (the MC) and of Joanna and Dave to Dana and to all of the staff involved that evening.
Furthermore, Cheryl and I want to thank you personally for your excellent assistance, solid professionalism, and cheerful support from initial planning to completion. We are happy that good fortune put you in place to be the one we dealt with for this (for us) novel, complex and perhaps somewhat stressful event.
You can be sure that we will give you and the Westerly an excellent recommendation (we have already).
Many thanks,
– Cheryl and Barry
Golf Testimonials
“I run an annual golf tourney for the past 16 years and have used this hotel for 4 of them, but this is the first as a 'Best Western' and first time in the new addition. First of all, the perameters - 16 men aged 50 +, away from their lovely pampering wifes for a long weekend. If there is an issue to complain about, I gotta believe these guys would find it, particularly when we all golfed like we did.
We spent 3 nights in the 'new wing' with terrific, secure accomodations, very service oriented staff, great beds and numerous offerings to make our weekend even better. By the second and third nights, my guys can be more like the two ol' guys from the muppets than vacationers, but to a man, they all said this was the best hospitality value we've had in 16 years. Very central for those planning a golf weekend into the North Island golf trail.
Complimentary breakfast value was excellent!
Like Arnold used to say "Wooll be bach".”
– Brent
